Terms of Service

Welcome to AccelaraAI!

These Terms of Service ("Terms") govern your access to and use of our website accelaraai.com and all related products, services, and solutions provided by AccelaraAI ("we," "our," or "us").

By accessing our website or engaging our services, you agree to these Terms. Please read them carefully.

1. Our Services

AccelaraAI provides AI-based consulting, automation, workflow optimization, and development services. This includes—but isn't limited to—AI workflow automation, conversational AI (voice and chat agents), data and analytics, and custom AI integrations.

Our goal is to help your business save time, improve ROI, and streamline operations through responsible AI adoption.

2. Engagement & Communication

• All engagements begin with a discovery call to understand your goals, systems, and processes.
• Once scope, deliverables, and costs are defined, you'll receive a written proposal or statement of work (SOW) before project kickoff.
• Work begins upon signed approval and initial payment (if applicable).

3. Client Responsibilities

To ensure success, clients agree to:

• Provide accurate and timely information necessary for project completion.
• Grant appropriate access to systems, tools, and credentials (as required).
• Review deliverables promptly and provide feedback within agreed timelines.
• Maintain all software licenses and third-party accounts connected to any automation or AI agent.

4. Payments and Fees

• Payments are due as outlined in your proposal or invoice.
• Late payments may delay project delivery.
• All fees are non-refundable once services have been delivered or work has begun.
• Performance-based or subscription fees will be billed according to agreed metrics or timeframes.

5. Ownership and Intellectual Property

• You own all data, systems, and business content you provide to us.
• Upon full payment, you own the deliverables specifically created for your project (e.g., automations, integrations, or reports).
• AccelaraAI retains ownership of its proprietary tools, templates, and internal frameworks used to deliver the project.

6. AI & Data Use Disclosure

AccelaraAI uses AI tools responsibly. We do not use your data to train public AI models. Any automation or agent we implement processes your data only to perform the tasks you authorize.

You are responsible for ensuring your use of AI systems complies with applicable laws, including those governing data privacy and customer consent.

7. Confidentiality

Both parties agree to keep confidential all non-public information shared during the project.

Confidentiality obligations remain in effect even after the project ends.

8. Disclaimers

While we strive for accuracy, reliability, and performance in every solution, AI systems and automations depend on third-party technologies that we do not control. Therefore:

• We cannot guarantee that every automation, agent, or integration will perform error-free in all environments or under all conditions.
• Because many implementations rely on third-party APIs, cloud services, or platform integrations, functionality may be disrupted if those providers change, limit, or discontinue their services.
• In such cases, AccelaraAI will make reasonable efforts to restore or update functionality. Any reintegration, modification, or rebuild work required due to third-party changes will be billed at our current hourly rate, unless covered under a separate maintenance or support agreement.
• Our solutions are designed to assist, not replace, human decision-making and oversight.
• Clients remain responsible for testing, monitoring, and maintaining their deployed systems to ensure continued operation and compliance.

9. Limitation of Liability

To the maximum extent permitted by law:

• AccelaraAI is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
• Our total liability will not exceed the amount you paid for the specific service giving rise to the claim.

10. Termination

Either party may terminate a project or service agreement with written notice if:

• The other party breaches a material term and fails to correct it within 10 business days, or
• Both parties mutually agree to end the engagement.

Upon termination, any work completed up to that point will be invoiced and payable.

11. Modifications

We may update these Terms to reflect service or legal changes. The latest version will always be posted on our website, with the "Last Updated" date shown above.

Continued use of our services after updates means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict of law principles.

13. Contact Us

For any questions about these Terms, please contact: